Where is the dive shop located?
Can I dive without certification?
Can I take my bag onboard?
Can non-divers come along for the ride on the boat?
What are the water temperatures in Cozumel? Do I need a wetsuit?
What is a typical dive profile?
How many divers are on the dive boat?
What will we see?
At what time are your departures?
Where do you pick up divers?
Do you do night dives?
How long does it take to get to the reefs?
Where is the closest hyperbaric chamber?
Who fills your tanks?
Can I clean and store my equipment at your base?
What size of tanks do you have?
Do you supply Nitrox tanks?
Do you require dive insurance?
How much should I tip the captain?
Should I book in advance or should I wait until I arrive in Cozumel?
Can you take me to a specific reef? How are dive sites chosen?
How do I make a reservation?
I’m staying on the mainland ( Playa del Carmen or Cancun )
How do we make payments and what happens if we have to cancel?
How do we check in with you when we arrive in Cozumel?
What is your refund policy?
What about cancellations?
How do I make my payment?
Can I cancel my reservation?
How far in advance should I make a reservation?
When is the best time of year to visit Cozumel?
What kind of dives can I expect on Cozumel?
Where is the dive shop located?

Our shop is located in Marina Fonatur on the right side next to the parking lot.

Please check our location on google maps: https://g.page/scubalifecozumel?share

Can I dive without certification?

Sure, our Discover Scuba Diving experience will teach you a few basic skills of scuba diving during a brief theory and confined water session, before joining our dives to enjoy the stunning underwater world. Book Here

Can I take my bag onboard?

Generally we would recommend not bringing unnecessary items on the boat (particularly anything that that you would not want to get wet), but certainly a small bag of essential items is possible.

Can non-divers come along for the ride on the boat?


As long as the boat is not full that day, they are welcome to come along for $30.

What are the water temperatures in Cozumel? Do I need a wetsuit?

The water temperature ranges between 77 and 78 degrees Fahrenheit in the winter months (Dec, Jan, Feb); 78 to 80 degrees in the Spring (March through May) and warm up to 82 – 86 degrees in the summer months.
Exposure protection is really determined by your tolerance and is based on your tendency to chill. Keep in mind that if you will be doing multiple dives over multiple days, you will probably become less tolerant of cold as the week progresses.  A good all- around suit for Cozumel is a full 3 mm.

What is a typical dive profile?

All of our dives are tailored to meet the desires and objectives of our divers. However, a typical day with us would be a wall dive to a depth of 70-80 feet, multi-level profile, with the bottom time determined by your air consumption and dive computer. The second dive is typically a shallower dive between 40 and 60 feet. Our average bottom times range between 60 and 70 Minutes.

How many divers are on the dive boat?

Our twin-engine boats, Kailani 32′ and Alana 28′, set the bar in Cozumel.  They are the best boats around, custom designed, spacious, comfortable and fast. We limit our dive groups to 8 divers on each boat and there are always 2 Divemasters. That menas we keep a ratio of 4 divers per divemaster because we belive in personal service. No other company offers this ratio in Cozumel.

What will we see?

Cozumel has a wide variety of marine life including turtles; spotted eagle rays; nurse sharks; schools of snappers, grunts, and triggerfish; barracudas; seahorses; and Cozumel’s endemic Splendid Toadfish. You will drift along walls of coral with plentiful sponges as you fly out over the abyss. Each site will be different every time you dive.

At what time are your departures?

Our morning 2 tank trips depart our shop at 9 AM and our afternoon trips depart at 2 PM.

Where do you pick up divers?

We can pick uou up at: Presidente Hotel, Fiesta Americana Hotel, Explorean, Landmark Resort, Paradise Condominiums, Costa del Sol Condos, Sunscape Sabor, Secrets Hotel, Allegro Resort, Grand Occidental, Iberostar. We also pick up at beach clubs and private homes in the south. Some hotels may charge their guests a daily fee for getting picked up by a dive shop other than the onsite dive operation. Ask your hotel when making reservations.

Do you do night dives?

Yes, we do night dives every week. They are not scheduled on specific nights, but rather based on request. We must have at least three divers signed up to do a night dive.

How long does it take to get to the reefs?

Out fast twin-powered boats can reach Cozumel divesites within 25 minutes from our shop while some of the specialty dives sites take up to 35 min.

Where is the closest hyperbaric chamber?

We are a Divers Alert Network business member.  There are many chambers on the island but the only DAN certified Hyperbaric Chamber Facility in Cozumel is located at CMC Costa Med Hospital. https://costamed.com.mx/en/cozumel-eng/

Phone: 987-872-9400

Email: [email protected]

Address: Calle Primera Sur No. 101, Cozumel, QR, Mexico 77640

Who fills your tanks?

AICO is the leading supplier of compressed air for the Dive Industry in Cozumel , with the highest standards of quality and purity.

The supply Air, Nitrox 32% and 36% in different cylinder sizes.

Can I clean and store my equipment at your base?

We will happily do it for you and take care of your gear during all your stay from settting it up every morning to cleaning and storing.

Valet Diving Service!

What size of tanks do you have?

We can supply 60, 80 and 100 cubic foot aluminium tanks.

Do you supply Nitrox tanks?

Yes, EAN 32% or 36% are available for an additional charge for each fill and must be requested in advance.

Do you require dive insurance?

We strongly recommend a scuba diving insurance such as Divers Alert Network (DAN). We are a Dan Industry Partner, and can help you apply for it. This insurance should be secured before your arrival in Cozumel. Click here to join DAN for only 35 USD

How much should I tip the captain?

The average tip is $5 to $10 per tank per diver. If you do a 2-tank dive, an appropriate tip would be $10 to $20 for each diver.  All our staff will appreciate it very much.

Should I book in advance or should I wait until I arrive in Cozumel?

We strongly recommend that you book your diving in advance and suggest at least 60 days out. In order to maintain our high level of personalized service, and provide our divers with the best experience possible, we limit the number of divers in our groups.

Can you take me to a specific reef? How are dive sites chosen?

Dive sites  are chosen each day based on our guests’ preferences and skills. If you have a particular reef you’d like to visit, let us know and we will do our best to get you there. It mostly depends on what our divers want to do and where they may have already been. Weather (currents, wind and visibility) and timing can also be a factor in deciding but we try to get our divers where they want to go whenever possible.

How do I make a reservation?

Please use our booking platform here: https://scubalifecozumel.rezdy.com/

I’m staying on the mainland ( Playa del Carmen or Cancun )

We cannot offer pickups from the mainland. You will need to take a 45 min ferry from Playa del Carmen then a 10 min taxi to meet us at our shop in Marina Fonatur for departure.  If you are planning to book a 9 AM morning trip you will need to take the 7 AM ferry over to Cozumel and if you plan on divign in the afternoon at 2 PM, please take the 12 PM Fery over to Cozumel.

How do we make payments and what happens if we have to cancel?

Reservation, payment and cancellation information can be found on our policies page. Click Here>

How do we check in with you when we arrive in Cozumel?
  • All guests are required to check-in at our shop on the first day of their booked dives or training, 30 minutes prior to the start time.
  • Our shop is located at Marina Fonatur.  Check our location on Google Maps
  • If staying on any oceanfront Hotel/Resort/Accomodation south of our shop and would like a pick up for your days of diving, we kindly ask to check- in at our shop either 1 day in advance or the first day of your dive schedule.
  • The following exception applies for a check-in:
    • Guests with their own gear, that have filled out the digital Boat Travel and Scuba Diving Liability Release and are expecting to be picked up at their oceanfront locations south of our shop. ( Prior arrangement with the shop)
    • Guests are expected to pay by cash or credit card on the boat on the first day. An Invoice and credit card terminal will be provided onboard.
  • Shop opening hours: Mon-Sun / 7 AM – 2 PM
  • We only pick up at ocean front location south of our shop on the way to the reefs. No extra fees for pickups.
    • Some of the most popular ones include: Presidente Hotel, Landmark Resort, Fiesta Americana, Paradise Condos, Costa del Sol Villas,
      Sunscape Sabor, Secrets Aura Resort, Allegro Hotel, Occidental Grand, Iberostar.
What is your refund policy?

Cancellation Policy

  • Full refund applies to cancellations made at least 7 days prior to the first scheduled dive
    The booking deposit will be fully refunded through Paypal
  • Partial refund applies to cancellations made less than 7 days prior to the first scheduled dive 
    50% of the booking deposit will be refunded through Paypal
  • No refund applies to cancellations made less than 48 hours (2 days) prior to the first scheduled dive 
  • No refund applies to same day cancellations 
  • Cancellation by Scuba Life Cozumel due to weather
    A full refund will be given. Dives may be cancelled only if the Harbor Master closes the port to small crafts due to bad weather.
What about cancellations?

We dive rain or shine. Weather related refunds are only provided when the port has been closed by the Harbour Master.

How do I make my payment?

Pricing and payment

  • All prices are in US dollars
  • Booking deposits are done thru PayPal
  • Balance of payment is due upon check-in at our shop.
  • We accept payments in: Cash US dollars & Pesos, Credit Cards and Paypal ( 5% card processing fee)
  • A 5% transaction fee will be added to payments done with Paypal and Credit Cards
  • We will only accept payments in Paypal up to 50% of the total balance
Can I cancel my reservation?

Please read our cancellation policies. Click here>

How far in advance should I make a reservation?

Ideally, dive reservations should be made at least 3 days in advance, however we do take reservations as short as 12 hours prior to the day trip and if space is available, we are more than happy to accommodate your diving needs.

When is the best time of year to visit Cozumel?

Cozumel is great all year around! The quietest time here would be during our wet season, September through November. January through April is our high season. Summer is the hottest time, from July through September. The great thing about Cozumel underwater is always good! We always have great visibility (100ft+), plenty of action, and warm water. Winters are generally the driest time, but the island does experience the occasional Norte, bringing with it blustery winds. They are infrequent and short lived.

What kind of dives can I expect on Cozumel?

Cozumel is a diver’s dream! Located on the world’s second longest barrier reef system, the island is home to an incredible variety of underwater adventures from wall diving to drift diving, wrecks, swim throughs, coral formations, and caves; there is something for every one.

Got your own Question? Here are some options:

Here are several ways to contact us

Send Us an eMail

Feel free to contact us if you have any other questions

Call Us

Our Preferred method of contact is email.
If we don’t pick up the phone we are most likely diving.

+ 52 1 987 118 8226

+ 52 1 998 202 6100

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