COVID-19 Protocols

Based on the CDC/EPA and Diver Alert Network recommendations as well as the Mexican Ministry of Health we have summarized important protocols that will be implemented as we restart operations. They are subject to be reviewed periodically as new guidelines might arise. 

The objective is to guarantee a safe workspace for both employees and guests and mitigate the risk of infection on our operation. 

Staff Requirements – Arrival at the shop 

– Staff should wear face masks at all times.  Upon arrival, hand and shoe sanitation will be required. 

– Body t temperatures will be taken and recorded in books. Staff will be asked to sign a declaration of health daily. 

– Staff is required to have zero contact with each other and the guests. 

– They will be reminded to wash their hands as frequently as possible. 

– Captains will sign daily their sanitary procedures on the book. 

Guests Check-in and requirements

–  Zero-Contact Check-In. 

Digital paperwork, certification cards, and waivers including new HEALTH DECLARATION FORM / COVID-19, need to be signed in advance.  Payments in advance are available through PayPal. 

* If physical check-in due to last-minute booking is required, no more than 1 guest inside the shop at a time.

– Personal protective equipment such as face masks or bandanas is mandatory for both staff and guests at all times except in the water. Bandanas will be available for sale at $20 We encourage our guests to bring their own barrier protection. 

– New regulator mouthpieces will be required. Guests are recommended to bring their own mouthpiece or will be required to buy one at the shop for $5. 

– Upon arrival, hand and shoe sanitizer will be provided. Guests’ temperature will be screened prior to activities and logged on books.  

– Guests are reminded to not touch their faces and wash their hands regularly.  

– 6 Feet social distance rule always applied. Common areas will be marked 6 feet apart with tape on the floor.

– Avoid physical contact with staff and other guests


– The dive shop, picnic table, boats, and bathrooms will be sanitized daily in accordance with the CDC protocol. There will be displays at facilities to remind guests and staff of the protocols. 

– Multiple hands-free sanitizer dispensers, water, and soap will be available at our facilities and boats as well as sanitizing wipes. 

Gear Handling and Sizing

– Clients bringing their own gear on day 1 will be required to clean their gear with sanitizing towels before getting onboard, giving special attention to mouthpieces, snorkels, BCD oral inflators, and masks. 

– We recommend our guests bring their own mouthpieces or they will be required to buy at the shop for $5.  

– Gear sizing will be conducted on an outdoor designated areas

Delivering Gear 

– There will be a designated area for gear delivery and a different one for gear drop-off.  

– Each gear is delivered individually to the guests. 

– Transport of gear is done in separate containers marked 

– If a guest is diving multiple days with rental gear,  her gear will be marked and use d again after daily cleaning and sanitizing procedure. 

Assembling gear 

– The Assembly of the gear is done prior to boarding the boat

– Clients and staff are required to disinfect hands prior to gear handling and assembly 

– After assembly of the equipment, it will be covered, loaded on the boat, and remain covered until it is time to use. 

– Tank valves will be sanitized before loading 

– Clients should  never touch the tank valves 

Equipment Drop Off

– There will be a designated area for used gear drop off  

– Every client will need to take their own gear to the drop-off area

– Regulators will only be disassembled by staff 

Snorkel and Scuba General Procedures

– New snorkel tubes, properly packaged, or owned snorkel gear will be required for snorkeling activities.  

– Scuba activities can only operate with a brand new mouthpiece properly packaged or with the guest ‘s own mouthpiece. 

– No saliva will be used for mask defogging 

– There will be products available for defogging, 

– All gear should be disinfected after every use. 

– Gear can only be reused after cleaning, disinfection, and totally dried. 

Cleaning and Disinfection of the gear 

– There will be 1 designated area for equipment cleaning and disinfection and 1 for equipment already clean.

– For all cleaning and disinfection staff must wear latex gloves and cirúrgical masks.  

– Biodegradable soap and bleach must be used for cleaning the gear 

– Stringent Gear Disinfection based on CDC guidelines: 1/3 cup of bleach (5 tablespoons) per 1-gallon water with minimum contact of 10 minutes, mechanical force including toothbrush for tight spaces. 

-Cleaning staff will wear gloves and eye protectors at all times. Bleach solutions work up to 24 hours. 

– When clients decide to dispose of their mouthpiece or snorkels they should be put in special hermetic containers and marked.  They will then be put to disinfection at least 20 minutes in solution 1:100 and 15%. 

– The process of disinfection is done exclusively in containers for this sole purpose. 

– BCDs and Regs are disinfected with same chlorine bleach preparation 

– Neoprene wetsuits, tanks, belts are washed with bio soap and abundant water. 

– There is a procedure of identifying gear that is in the process to be cleaned and gear that is already cleaned. 

– Disinfection containers should be available for clients wanting to disinfect their own gear. 

– Well ventilated shelves are used to store gear in an easy way 

Boat Operation 

– On boats, the minimum distance should always be taken into account. 

– Divers are distributed in zigzag, taking into account the wind. They are required to remain seated at all times. 

– Boats should only operate with the strictly necessary gear 

– Staff will avoid physical contact with the clients at all times. 

– Before boarding the boat disinfection gel 70% alcohol is provided to each guest. 

– Disinfection gel 70% alcohol is always provided onboard. 

– Face masks are always required onboard up until before getting in the water.

– The management of gear is always done with gloves and facemasks

– The ladders, containers, hatches, handles, buttons, or any other common pieces are disinfected accordingly every 30 minutes minimum.

– After each trip, deep disinfection and cleaning are done on heavy traffic areas like seats, benches, deck, toilets, ladder, rails. Disinfection must be logged on the book. 

– After disinfection, no other people will be allowed on board until it time for the clients to come aboard.  

Food and drinks aboard

– We recommend all our divers touring their own water bottles.  

– The cooler will be only allowed by a member of the staff using new gloves. Water and Gatorade will only be provided at departure, during the surface interval and return to the shop. 

– Communal fruit will be avoided and only peeled fruit will be delivered such as bananas. 

Boat Maintenance  

–  In order to minimize the risk of contagion, boat maintenance is only done by 1 person. 

– If sea trials are done, the staff maintains a safe distance to each other and facemasks at all times. 

Disinfection Guidelines 

– On the boats, seat spaces will be marked zigzagged with masking tape making sure to keep at least 6 feet apart of each other. We will operate to a lower capacity dictated by the local authorities. 

– On the boat the communal dunk bucket won’t be available anymore, each guest will have a bucket under the seat with freshwater and soap to rinse the mask and avoid cross-contamination. 

– Our Emergency Kits on board will be supplied with up to date barrier protections, instructors will be updated with the latest CPR guidelines by Divers Alert Network. 


– The boat safety briefing will be done before departure. The divemaster will be at the stern of the boat. All the guests will remain seated.  Guests and staff with facemasks.  

– Dive Briefing will be done at arrival to the dive site before gearing up, once there are no questions we will proceed to assist guests with donning their gear. 

Pick up of divers at hotels 

– If picking up divers at hotel piers, hand sanitizer will be provided. 

CDC Disinfection Guidelines: 

• First, clean the surface or object with soap and water. 

• Then, disinfect using an EPA-approved disinfectant 

• If an EPA-approved disinfectant is unavailable, you can use 1/3 cup of bleach added to 1 gallon of water, or 70% alcohol solutions to disinfect. 

• Do not mix bleach or other cleaning and disinfection products together. Bleach solutions will be effective for disinfection for up to 24 hours.